Refund & Cancellation Policy

1. Overview

accts.cloud is a service operated by Gilded Technologies Private Limited (GSTIN: 27AAJCG4298C1ZF, CIN: U72900PN2021PTC206389), Pune, India. This Refund & Cancellation Policy outlines the terms under which refunds are processed for our pay-per-transaction services.

2. Payment Model

• No Upfront Fees: You only pay when you choose to process a transaction. There are no subscriptions, recurring charges, or upfront payments.
• Transparent Pricing: Each transaction is clearly priced before you confirm payment.

3. Refund Policy

Refunds are only provided if a technical failure on our part prevents successful processing of your transaction, and we are unable to resolve the issue within 7 business days of your support request. Refunds are not provided for user errors, incorrect data uploads, or dissatisfaction with AI-generated results, unless the service was not delivered as described. To request a refund, please contact us within 14 days of the transaction, including your transaction details and a description of the issue. All refund requests are reviewed promptly and handled with the seriousness and confidentiality expected of a financial data handler.

4. Service Cancellation

• No Ongoing Commitment: Since there are no subscriptions or recurring payments, you may simply stop using the service at any time. No formal cancellation is required.

5. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time. Changes will be posted on this page with an updated effective date.

6. Contact Us

If you have any questions about this policy, please contact us.